Products/AI Suite/Keep customers
Reactivation campaigns

Rekindle.
Win back past customers.

Find the customers who drifted away and bring them back with personal messages that sound like you. Always-on rules catch the next ones.

ClinicsTradesHospitalityMembership

Reply rate

27%

Opt-outs

0.8%

Typical return

18% of a list

Go live

About 1 day
How it works

Three steps. No training day.

01

Find the money

Rekindle groups people most likely to come back.

02

Write personal messages

Each message uses their name, history and last visit.

03

Track every return

Replies, bookings and revenue land on one screen.

Live demo

Click it. It works.

Follow the Try this bar. Switch industry with Viewing as.
app.cruxedge.ai/rekindleLive demo
Built for

One tool. Four industries.

Clinics
Dental, physio, med spa, vet

Bring overdue recall patients back into the chair.

Trades
Plumbing, HVAC, electrical, roofing

Remind every customer when the annual service comes due.

Hospitality
Hotels, inns, restaurants, marinas

Invite past guests back for the season they loved.

Membership
Gyms, studios, clubs, schools

Win back cancelled members before they join a competitor.

FAQ

Good questions.

Is this spam?

No. Messages go only to your past customers, respect opt-outs and never exceed two a month per person.

Do I have to offer a discount?

No. A simple check-in from the owner often works best.

Where does the list come from?

Your booking, POS or CRM system, or a simple CSV.

Start

Tell us what you are trying to get done.

A delivery lead replies within two days. You do not need the exact tool picked out first.